• At Gemini, we aim to help your business reach its full potential by providing only the highest quality technology and helping you make use of its full functionality. We believe that reliable, high-quality equipment always turns out to be the most cost-effective solution, that is why we only work with the best Key Industry Suppliers, like Avaya.

    As an accredited global leader in business communications, Avaya isn’t shy of making headlines, the latest of which thanks to an outstanding display at the Conarec Awards in São Paulo, Brazil. Earlier in September, Avaya had been named the winner in the IP Telephony Platform, Technology Partner and Automated Call Distribution categories.

    This isn’t the first time Avaya has been recognised for their expertise at the Conarec Awards though. Avaya has lead the IP Telephony category for the past 4 years now and recognised as Technological Partner of the Year for the past 2.

    Working alongside Avaya, we are able to provide businesses with the most advanced telephone systems, completely tailored to suit your needs. Avaya IP Office provides small businesses with high-end voice and data applications that would normally be reserved for larger enterprises.

    Whether you’re seeking to boost your business phone system to improve your customer service, or seeking more advanced applications like a VoIP service, we can help. See our Telephone Systems here, or contact us to find out how we can turn technology into productivity.

  • 23 August 2018

    The Future is 3D Printed

    With 3D printing being a topic that is often in and out of the news, we wanted to take the time to simply talk about what people are producing, and the ever-expanding potential for 3D printers. We’ve heard all manner of stories on 3D printing and their capability, whether it’s printing prosthetic limbs for people and pets alike, the world’s first ‘3D printed band’, or even the odd horror story on ‘3D printed firearms’…

    The amazing thing about 3D printers is that they can be used to create just about anything you can think of, the mundane and the extraordinary alike. Whereas smaller companies are using these desktop marvels for simple 3D models, NASA is planning on really pushing the limits of possibility, announcing their plans to print entire homes, layer by layer, on Mars!

    3D printing technology has certainly come a long way in recent years, and the future is brighter still. The 3D printers of tomorrow will likely come in all shapes and sizes, capable of tasks we might not even be able to comprehend now!

    3D printers today, though, still play a huge role in a number of sectors, including Retail, Education, Automotive, Design and more! At Gemini, we’re pleased to be able to introduce our clients to the 3D revolution and high performance rapid prototyping… Interested in learning more? See what 3D printing could do for you here.

  • “The future is here” is a phrase often spoken in these days of technological advancement, but what’s happening in Sweden as of late truly is the stuff of Sci-Fi movies… Whilst the rest of the world is still acclimatizing to the latest trend of ‘contactless’, whether it be contactless credit cards, key cards, or a plethora of other card-shaped items you never knew needed a contactless option, Sweden have taken this one step further…

    Riding on the back of the ‘contactless revolution’, a portion of the Swedish population have gone as far as to actually insert microchips into their bodies, serving as a sort of multi-purpose contactless device, the ‘swiss army knife’ of contactless transfers if you will. With these microchips implanted into their bodies, some Swedish citizens are capable of completing contactless transactions with nothing but the wave of their hand!

    This isn’t the first time Sweden has popped up in the news for their strange technology-related antics though… In Sweden, there is a peculiar community of, what can only be described as, amateur scientists, referred to as ‘biohackers’. This peculiar, quasi-futuristic culture are known for regularly going under the knife to implant themselves with the latest technology, some have also been known to implant microchips that are capable of opening doors!

  • British Telecom (BT) have decided to end their PSTN and ISDN networks in favour of Internet Protocol (IP) voice servers. The transition will begin in 2020, with complete closure of the networks in 2025.

    Ofcom predicts that there are still 2 million businesses using these networks with a lot of companies still unaware of the change. So what does this mean for businesses?

    PSTN and ISDN and why are they being switched off?
    PSTN (Public Switched Telephone Network) was set up for analogue voice communication and became a reliable way to make voice calls and carry an internet connection. ISDN (Integrated Services Digital Connection) came along and used the PSTN network to digitally transmit voice and video simultaneously.

    Why the switch off? Simply, PSTN and ISDN have become outdated. The connections are essentially the same as the ones for the original telephone. Also, the maintenance and running costs have become outdated.

    What will they be replaced with?
    Voice Over Internet Protocol (VoIP) will replace ISDN of which there are 2 'flavours’: Session Initiation Protocol (SIP) Trunks which allow connectivity for on premises systems and Hosted VolP handsets where the systems are off premises in the Cloud.

    What steps should you take?
    If you are an existing business, take a look at when your current contract ends to make the change over. It’s advisable to use VoIP or SIP when renewing your contract (even if before the 7 year deadline) to avoid disruption at a later stage. This will help you save money and prepare your business for the change.

    For start-ups or transitioning companies, check the internet connection and bandwidth of the office location where you will be based. A weak internet connection or ISDN line will lead to problems once BT have made the switch.

    Contact us on 01228 516500 or email at info@gemini-group-uk.com, if you wish to discuss in more details or have any queries about your current networks in place.

  • Google’s annual IO conference was dominated by advancements in Artificial intelligence (AI). From improvements to their Waymo self-driving car, to smart compose for Gmail, which predicts phrases the user will type. But the announcement that is dominating all the headlines came in the form of ‘Google Duplex’.

    The ‘Google Duplex’ is an AI assistant that has been described as the "the most incredible, terrifying thing". The assistant is able to make calls for its user and this was demonstrated by the voice booking a haircut for its ‘client’. The crowd audibly gasped when heard this in action.

    The voice sounded just like a real person, the speech even included pauses, ums and ahhs, making it even more realistic. The difference between this and other assistants like Cortana and Siri is that the bot (a computer program which conducts a conversation via auditory or textual methods) matches the pitch and vocals of a real person and this can be used to make new bots. Imagine booking your next appointment and not having to speak or a bot booking an appointment with you without realising.

    AI has come along leaps and bound in recent years, and we can't wait for the future

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