We’re sure that you’ve heard about the latest form of business communications: VoIP, but what is it? VoIP, or Voice over Internet Protocol, is the latest technology that is keeping people connected using the power of the internet. It has already revolutionised telecoms, providing access to a near-unlimited number of phone calls to anyone with a reliable internet connection.
With the British Telecom ISDN ‘Switch Off’ looming over us, it is key for businesses to prepare an alternate solution for their communications before work is completed in 2025. At Gemini, we have adopted a fully hosted and managed high-definition Internet Telephony Service, Gemini.HV, offering a rich set of features including:
- Unlimited free on-net calls
- Voice messaging with voicemail to email
- UC Business mobile application to include IM&P and video calling
- Latest functionality
- Retain your existing phone numbers
- Call centre ACD
- Call recording with up to 7 years of storage
- Full integration with CRM
- In-depth call analytics
- 24/7 network monitoring
Not just in the long term, the benefits of embracing VoIP solutions over traditional phone systems are evident even in the short term. Even if you’re unsure about the strength of your internet connection, we can find the right wireless technology for the job. For communications to shout about, visit our Telecoms page.