Alongside a wide range of essential hardware, our IT support specialists are also equipped to offer a variety of unique services to ensure your business’ IT systems are secure and protected from any external threats. This includes Remote Monitoring and Management (RMM) software, Antivirus, Email Antispam & Phishing Protection and Backup & Encryption Software.

RMM Software

Remote Monitoring and Management Software, or RMM for short, is installed on all devices that Gemini supports. Including servers, desktops, laptops, and more. With 24/7 monitoring, the RMM Agent guarantees that your devices are operating at peak efficiency.

It will also monitor software resources such as:

  • Hard Disk Health/usage
  • CPU Utilization
  • Memory Utilization
  • Patch Management
  • Antivirus status

Using the Datto RMM software also empowers us to deliver effortless remote support, by enabling our service technicians to initiate various remote support options with a single click. Meaning you’re back to operating at peak performance quicker.

Antivirus Software

When it comes to delivering the best antivirus solutions for the job, the best approach is to provide a unique service that is tailored to your needs. To do this, we take into consideration the operating system that you run, your unique safety requirements and the scale of your business. With this information, we can choose the right software for the job and roll it out across your company, whatever the size.

To provide the best security option possible, we use a selection of different antivirus software options, including:

  • Microsoft Defender for Business AntivirusFor our customers with M365 Business Premium licenses, we can set you up with an upgraded version of the standard Microsoft Defender product. Providing you with greater security benefits including threat & vulnerability management, attack surface reduction, and endpoint detection & response.
  • Bitdefender AntivirusIf M365 Business Premium isn't part of your current setup, then we can set you up with an equally powerful alternative. With Bitdefender installed, you get all the benefits of the best antivirus software out there, without having to pay over the odds for unneeded services.

With the right protection, you can keep your company's devices safe from ransomware, malware, phishing, and other threats.

Email Antispam and Phishing Protection

As an added benefit to partnering with Hornet Security, we can also offer security solutions for your inbox, protecting you and your employees from unsolicited emails, phishing attempts and malicious URLs. With a selection of different email protection plans available, you can benefit from:

  • Email Live Tracking
  • Compliance filter
  • Email Continuity Service (If O365 goes down, the customer can still send/receive email)
  • URL Malware Control
  • Realtime Threat Report

Backup Software

Data security is essential for modern-day business, especially when viruses and ransomware attack. That is why we offer a range of backup software and data protection solutions to ensure your data is secure.

With the right data encryption software for business, you can protect your data and enjoy minimal disruption to your daily activities. Partnering with Hornet Security, we can extend our backup services across:

  • Microsoft 365 itemsMail, Sharepoint, Onedrive and Teams chats. This backs up 4 times each day to Azure with no user interaction required. Granular and full mailbox restorations are available and all actions are securely logged for security.
  • Virtual server backupWe can back up Virtual Machines using the Hornet VM Backup program.
  • Physical server backupIf customers are still running physical servers, we can fully back them up just like above, with a granular or volume-based restore.
  • Endpoint backupWe can back up individual devices (PCs and laptops) if required.

Offsite Backup

For customers looking for additional data protection, we can also back up Virtual Machines and Physical Servers using military-grade encryption at our secure data centre at Gemini HQ. This provides your business with a seamless backup solution with minimal interruption. Meaning you won’t have to worry about changing the drives every night!

Regularly tested to ensure that we comply with disaster recovery policies, you can enjoy peace of mind knowing that your data is backed up and protected. Even if a disaster were to strike and you were unable to access your onsite backup data, our team can have you back up and running in a matter of hours, not days.

To talk to our Cyber Essentials Experts...

Call 01228 516500

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Gemini Communications Ltd is a limited company registered in England and Wales. Registered office: 11 Petteril Side, Harraby Green Business Park, Harraby, Carlisle, Cumbria CA1 2SQ. Registered number: 05245581
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