Testimonials

"Since Gemini took over our IT support contract last October 2018, we have already saved enough money to have new computers x 10 installed in our IT suite on a lease basis. We have found that Stewart explained everything in clear English which is great when you aren't technically minded and everything he promises is carried out. We have just had a new phone system installed which is cheaper per month and the phones offer so much more than the old system. We have 4 lines working now for less than half the price. We are more than happy with the service that we receive and would highly recommend the company."

Gillian Fletcher, Senior Administrator, Ashfield Junior School

“With the departure of our previous provider, I felt immediately in the deep end of IT, and hardly knew which way was up. I’m delighted to say that Gemini rose to the occasion and made absolutely sure that our transition was as smooth as possible. Anytime I find myself involved in an IT issue I don’t understand, I call the support department and receive a rapid response. With Gemini’s expertise in both IT and telecoms, I’m yet to find a situation they’ve been unable to handle. They always recommend the best solution and are constantly looking out for our best interests. With local support staff we know and trust, I’m happy to say that I’m very pleased with Gemini’s ongoing support and look forward to a long working relationship with them in the future.”

John Morelock, Systems Administrator, Dumfries Timber Company

"Gemini has recently taken over our printer contract at PHX, they have taken all the hassle away giving us a streamlined service. Sarah has been fantastic to work with she really made the whole experience, she has worked to put proposals together getting any further info as needed and really going above and beyond. The team at Gemini have also been fantastic and just get on with the job causing no disruption. The experience has been that good we are now looking to move all our services to Gemini!"

Briony Fawcett, Acting Managing Director, PHX Training

"Gemini came recommended to us when we started the process of taking our IT/Phone services to market in January 2019. From the very onset, they have been nothing but professional, helpful and Sarah Taylor, in particular, spent countless hours researching every IT/Phone need our business had to ensure our quote for services was accurate and that there would be no ‘surprises’ after the sale. To my delight, Gemini came to the table with enormous savings to our company and true to their promise, their service has been first-rate, including the nitty-gritty details like invoicing us correctly for our multi-site operation. I simply couldn’t rate the entire Gemini team highly enough."

Ally Mitchell, Finance Director, Dumfries Timber Company

"I am very pleased and relieved to have the replacement phone system up and running. I Must mention in particular the fantastic customer service from David, James and Jason. Thank you, everyone."

Sarah, Longburgh Pool

“I inherited Gemini as a supplier of my telephone system and IT support contract just over 3 years ago. In that time due to adverse weather and internal alterations we have had to call on them many times both for emergency and planned works. I have always found the help desk to be polite, courteous and the following response to be swift and professional. When we were waiting for a 3rd party to resolve an issue (such as Openreach) we were always kept informed of the progress. Although as I previously stated that I inherited their service, it is certainly one that I would both use again and recommend.”

Curt Green, General Manager, Netherwood Hotel

“We use Gemini Group for our cabling, networking (line calls & internet connectivity), CCTV, photocopier and voice & video communications requirements. We find them an exceptionally reliable business partner, who consistently surpass expectations both in quality and speed of service. In short, they are a pleasure to work with.”

Marc Salt, IT Manager, AW Jenkinson

“As the only Mac user at J Edgar & Son I feel I must let you know that I’m blown away with the time and effort James and Paul put into restoring my email connection today. Yes, It did take all day and I was having serious chest pain with the thought of potentially losing everything. But No! They got me back online and all emails are still there. Thank you so very much James and Paul. I’ll make a MAC user of you yet!”

Mia H. O'Fee, J Edgar & Son

“Just wanted to say we were all very impressed with the two guys that came to fit the new system. We hardly noticed they were here, and we had pretty much zero disruption… so say thank you to them!”

Richard Norwood-Johnston Bulman, Industrial Supplies

“Once again your assistance has been invaluable to us, this year even more so with the supply of copiers as well as the phone/wi fi network, I have to say you employ some very good people, everyone we had helping us was incredibly obliging, nothing was too much trouble, you should be very proud of your team. A massive Thank You and please pass on our sincere thanks to everyone that helped make another great Pirelli Rally.”

Brian Kinghorn, Pirelli Rally

“I am writing of behalf of us here at the museum to extend our thanks to you for all of the effort and support you and your colleagues have given us over the installation of the new telephone system. We are especially grateful for the ease with which the work was carried out, with little or no disruption to the working of our clients in the building at the time and we look forward to a long and happy business association”

Pat Hall, Museum Manager, Helena Thompson Museum

“I should like to thank you and Michael for all your help and advice following the recent installation of new photocopiers in our school. Your name was given to us through our school Alliance and I would have no hesitation in recommending Gemini to other customers. We were so pleased with the speed and efficiency of the installation, together with the support and advice we received from all Gemini staff involved, that we decided to upgrade our telephone system shortly after. The Gemini team are to be complimented on their efficiency and professionalism and particularly with accommodating us during school holidays when it’s more convenient for work to be carried out. However, there was little, if any disruption on either occasion. Gemini staff were on site for two days offering training (and help) for the use of both sets of equipment and we can’t thank you enough for being so obliging and patient!!!!. As with anything, we have experienced minor teething problems but again I can’t speak highly enough of how quickly and efficiently our concerns were dealt with mainly involving personal visits by one of the Gemini Team. It is refreshing to receive such excellent Customer Care service and I can only reiterate that we would be delighted to recommend Gemini to other customers."

Marion Bainbridge, School Business Manager, The Bishop Harvey Goodwin School

“Gemini are a company who always 'go the extra mile' when we are needing emergency help the whole team are very reliable, organised, and fully committed to delivering IT service agreement they have with us. Upperby CDC and Primary School have worked with Gemini IT for many years and have found them to be very professional.”

Carol Wilson, Upperby CDC and Primary School

“Using Gemini Group for both our IT and Telecommunications has proved to be a successful decision. Linking all our offices has been a great advantage in making our business more efficient and more productive. The associated cost savings and reduced overheads have made the project viable and worthwhile”

Adrian Hogarth, Cumbrian Properties

“I would like to thank you and James in particular for the excellent support we have received during the switch over of the broadband and the associated teething troubles!”

Alison Hodgkison, School Business Manager

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Gemini Communications Ltd is a limited company registered in England and Wales. Registered office: 11 Petteril Side, Harraby Green Business Park, Harraby, Carlisle, Cumbria CA1 2SQ. Registered number: 05245581
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